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Development process

nosecnicaComland IT solutions are based on the requirements of the client and the intended end users. Providing a positive user experience is the guiding principle behind our application development – from analysis to development, implementation, maintenance and the support that we provide to users of our information systems. Excellent internal organisation, team work and our employees’ capacity for critical and creative thinking make it possible for us to ensure a high level of responsiveness and flexibility.

The development of information systems in the field of social transfers comprises:

Consulting

In order to design an efficient information system, it is extremely important for the client to choose a suitable and effective concept that will enable the computerisation of legal bases and other user demands and directions. Comland’s team of experts on content is qualified to advise clients thanks to their detailed, in-depth knowledge in the field of social transfers – the relevant and related legislation, current conditions in the country, political tendencies in the field of social transfers and familiarity with the client’s organisation and its operations.

Identification and analysis of demands, plan preparation

An in-depth analysis is the best foundation for any quality and efficient information system. In their work, the Comland analysts and system planners always consider the client’s requirements and wishes and design a system that is focused on the user. When planning information systems, we adapt technologies to the needs, wishes and habits of users and we enrich our knowledge, skills and experience with creativity.

Development

Information system development is handled by a strong team of development experts. In accordance with the client’s demands, they develop solutions on various technological platforms: Java, Microsoft, Oracle. When delivering results, we always make sure to keep to the arranged deadline, volume and value of work. We manage our time and our clients’ time responsibly and we make every effort to be as efficient as possible.

Implementation and user training

Once an IT solution has been installed, we provide training for end users. Since end users are the main focus of our activities from the very beginning of the analysis, planning and development process, all Comland information systems are user friendly and the introduction process is quick, simple and efficient.

Maintenance

We are there throughout the entire lifecycle of the information system to ensure that its operation is smooth, safe and uninterrupted. We also provide clients with suggestions for improving the user and technological aspects of the system.

User support

Users are the main focus of information system development and the Comland team provides support for them when they use the system. User support is provided through a dedicated web application as well as by telephone and e-mail. Each user question is handled individually; for us, supporting the users of our information systems is top priority.